ThefirstKazakhstantraining workshop was established in the frames of Kazakh-Swiss Institute of Tourism, Catering and Hotel Business. Thefine –diningtrainingworkshopwas equipped according to the HTMIstandards; it is the training base for the future specialists, providing qualitative training according to the international standards.
Competitive specialists demandsatisfactionofservice and rendering marketis the necessary requirements of economics and culture development in the Republic of Kazakhstan. It is understood, that Kazakh-Swiss Institute of Tourism, Catering and Hotel Business graduating students, who obtain HTMI (Switzerland) and KSIT (Kazakhstan) diplomas, will be in great demand both in Kazakhstan and abroad.
Qualitymonitoringandaccreditation.In order to carryout works on implementation, development and regular improvement of the Quality management system (QMS) and for good experience studying of the national and international higher education institutions to provide the education high quality, in 2003 the Department of education quality assessment was established in the structure of the teaching-methodological department. Later, the Department of education quality assessment was renamed into the Department of quality management and accreditation.
Due totheDepartmentofqualitymanagementand accreditation successful work, concerning the coordination activity of teaching and scientific structures of the University, ATU https://atu.kz/ obtained a Quality management system certificate, issued by“MoodyInternationalCertification” international company (Great Britain)in 2005. AtpresentATUhasdoubleQualitymanagementsystemcertificate, issued by “Russian register” Certification association and “IQNet” International Certification Bodies. TheUniversitystaffpassed successfully the institutional and specialized accreditation, carried out by foreign and national independent Accreditation Agencies.
In2012,theDepartmentofqualitymanagementandaccreditationwasreorganizedintotheDepartmentofqualityandaccreditationin order of centralization of Quality management system developing and improving, realization of the University policy in the field of quality management, providing institutional and specialized accreditation procedures, and collecting and processing information data, necessary for participation in national and international ratings.AmilyaGabbasovnaSatvaldinova, CandidateofEngineering, associate professor, headed the Department of quality management and accreditation; after its reorganization, she headed the new reorganized Department of quality and accreditation.
TheDepartment of quality and accreditation had the followingtasks for achieving academic aims:
Optimization of all working processes of the University main activity;
* Documentsprovision, necessary for education quality management system in the University;
Organizational, methodologicalandinformationalprovisionofinformation collectingandprocessingfor the University rating in whole and for degree programs respective;
Universitypreparationforinstitutionalandspecialized accreditation, internal monitoring organization of the educational process quality;
Trainingandinformationaleventsconducting, directedtotheUniversitypersonnel information awareness and competitiveness in the field of education quality management.
TheDepartmentofqualityandaccreditationconsists of two sectors:
Accreditation and rating, Education quality management
Accreditation and rating department aim is to provide the procedures of institutional and specialized accreditation, work coordination on information collecting and processing, necessary for national and international rating participation.
Education quality management department aim is documents provision for the University mission and strategy realization in the field of quality management and creation, implementation and support of monitoring system of the University academic processes quality.
University publishing activity.ThisactivityiscarriedoutbymeansofthePrinting and Publication department, which is responsible for the University publishing activity carrying out at the professional level.
The Printing and Publication departmentwas established in September 1996.At the beginning of its activity the Printing and Publication departmentstaff was busy with the following primary tasks as the author ‘s original processing, materials correction, training and methodological aids edition in some number of copies. GulshatNurmakhanmetovnaZhaksylykova, candidate of engineering, associated professor,headedthedepartmentin 1996-1998. ZhybekMaksutovnaTusupovaheadsthedepartmentatpresent.
ThePrinting and Publication departmentstaff was increased from year to year. At present, it includes editors, designers, typesetters and translators. Technical resources of the publishing house consist of the up-to-date computers and copying-duplicating device, equipment for full-color printing, paper-cutting machines, thermo bookbinding machines, sewing machines, hot stamping press, binding devices, laminator and large format plotter. AllthisequipmentmeetstherequirementsoftheUniversityprintingcomplexandallowshighqualityprintingproduction.
ThePrintingandPublicationdepartmentmainassignmentis the following:teaching and methodological literature publication, issuing of scientific, reference and other types of literature to provide the training process and scientific and research works; the University provision with journal and printed forms products.

ThePrintingandPublicationdepartmentfunctional tasks:
Takeandprocessissues, includingintotheuniversitypublicationplan, approvedbytheUniversity Scientific Board and Scientific and methodological council.
Printing preparation (editing and correction) of the University planned and unplanned issuing;
Computertyping (ifnecessary), making-up, manuscriptstechnicaldesign, decorative design of issues, covers and title pages, and so on;
Conductstheprintingofplannedandunplannedissuesontheground of the University Rector orders and instructions;
Caries out the issues binding;
Controlsthedatesofmanuscriptsregistration and handingthem intothedepartment;
CarriesouttheeditionoftheUniversityprintedmaterial, handed in to the department, using copying-duplicating device;
Coordinates the delivery of the obligatory copies to the University Scientific library

The Printing and Publication department structure:
Editorialandpublishing group for conducting the full cycle of the editorial and publishing preparation of the issues and consultative work with the authors at the stage of manuscripts writing and illustrative materials preparation;
Risographyoperativesectorwithnecessarysetofpost-printing equipment for operative production of printed forms and teaching and methodological literature;
Offset printing sector for issuing of printed forms, books with full-color laminated covers, booklets, full-color booklets and other printing production in multiple copies;
Bindingsectorforclipbinding, softthermoglue binding, hard binding for books with color laminated covers and book covers lettered in gold and silver.
“Foodindustryandservice” journalwasregisteredin 1996 asATUmassmediabymeansofregistration certificate. ThateventgaveanopportunityoforganizationofissuingoftheUniversitystaffscientificworkspublicationaswellasthepublicationofauthorarticlesofspecialists from other higher education institutions, light industry enterprises and organizations of Kazakhstan and foreign countries. Themainthesesofthescientificpapers, publishedin “Foodindustryandservice” journalaftertheirregistrationasissues, recommendedbytheCommittee for supervision of education and science of MES RK, became very urgent.At present the journal is titled as “Universitet Khabarshysy – Herald of ATU” https://atu.kz/ .The main thematic sphereof “Herald of ATU” is problems highlighting concerning the fields of innovative technologies creation and new equipment developing for light and food industries, researches in the fields of economics and education.
ThePrintingandpublicationdepartmenthasbeenissuingthemonthly “ATUinformationalnewsletter” since 2001. ThenewsletterhighlightstheUniversitypriorityactivityfields, containsthebibliographicinformationconcerningthepublicationinperiodicpublicationsoftheRepublicofKazakhstan, CISmembercountries, informationoninternationalprojects, programs, funds, grants, cominginternationalsymposia, conferencesandexhibitions.
ATU staff and students read the university life news on the pages of large-circulation newspaper under the title “The Technologist”. ThePrintingandpublicationdepartmentissuethisnewspapermonthly. EditorialandpublishinggroupalsocarriesoutthetypographicalprovisionofallATU events, including scientific and practical conferences material publication.
TheUniversitydevelopment, newspecialitiesandcollegeestablishing, alltheseisareasonof volume increasing of the training and teaching and methodological literature in Kazakh and in Russian as well. Thatledtothenecessityofincreasingcapacityandtechnicalpotential of the Printing and publication department. Perspectivesofbroadeningtherenderingsphereandincreasingof general volume of the qualitative productionrequire the regular improvement of the technical potential of the Printing and publication department. At present, the department has up-to –date technical base, necessary for issuing textbooks, teaching aids and teaching and methodological complexes at the high printing level.
Studentscontingentformationandtheirsupportbeforeandaftertheirgraduationis carried out bythe Department of professional orientation work, established in 2016 on the base of the University Admission board, which works permanently. ZukhraKasymovnaMametovawasanexecutivesecretaryof the University Admission board. Atpresent, sheheadstheDepartmentofprofessionalorientationwork. This department has the following structure:Marketing and professional orientation department, headed by KalimaAllayarovnaZhumatayeva; Informational and analytic department, headed by ZhanarBozzhigitova; and  the Career center, headed by RailyaErnstovnaMendiyarova.
Inwhole, theDepartmentprovidesadvertising, informationalandagitationworksconcerningtheprofessionallyorientedschool-leaversattraction, organizes testing control of the school-leavers preparation for higher education obtaining (optionally). This very department also provides the solution of organizational and technical matters of the entrance examination conducting and different subject competitions by means of testing, which is carried out at the University base. This Department also organizes and provides the organization of the University students external control, required by the Testing center of the ministry of education and science of the Republic of Kazakhstan.